Delete your Hardoo account

In the app

  1. Open the Hardoo app and log in.
  2. Go to Profile and tap Delete account.
  3. Type DELETE and confirm.

You cannot delete the account while you have an order in progress. Drivers must also hand over any cash that admin has not confirmed yet.

If you cannot open the app

Write to support@hardoo.in from the email you used with support, or call the helpline 9672807776, and tell us the phone number of the account. We will verify you and delete the account.

What is deleted

Your name, phone number, notification token and last known location are removed or replaced with “Deleted user”. You are logged out everywhere.

What is kept

Completed order records (addresses, parcel details, fares, delivery proof photos, status history) stay in the system without your name and phone number. They are needed for accounting, safety and settling disputes.